Setting the Expectation For Your Contracted Buyer
Setting the expectation
To make the most of VEO Design Studio in your sales, you will want to assume control of the situation early and direct the messaging to your advantage.
Our most successful sales counselors (all over the country) follow this process:
Let your buyer know what is coming up. Set the expectations.
Start showing them VEO Design Studio as soon as they start asking those interior questions that VEO handles.
Let them know that they will get access to VEO at home once they sign the contract with you.
Let them know that you will sign them up to use VEO when they sign their contract and that you will have them sign in at your desk and spend a few minutes showing them around VEO. Then send them home to build out their dream home.
Let them know that they are not being held to buy anything they click on in VEO. All final selections are made at their design appointment.
Show them how to create budgets. Let them know what people generally spend on upgrades in your community.
Show them how to Wish List the products they think they want. Tell them to Wish List everything they think they want as they go through VEO Design Studio. But, as they get closer to their design appointment, they need to go in and remove everything they know they no longer want.
Let them know that when they sign in at home, all of their work they started with you will still be there when they sign in at home.
Let them know to NOT spend 100% of their design budget in design My Home since we do not show everything in that app. Start with holding back at least 10% of their budget to start. They could hold back as much as 25% or so, if they want some of the options that are not displayed due to the complexity of the pricing. All of the final pricing will be available at their design appointment.
Most importantly…tell them to have fun!
If you have any further questions, please reach out to us at support@veodesignstudio.com
